How to Deposit Crypto on OKX (App)
Depositing crypto into OKX is one of the most basic and important operations for every user. Whether you are transferring assets from another exchange, a private wallet, or a Web3 wallet, understanding how to deposit correctly helps you avoid asset loss and transfer mistakes.
This guide explains how to deposit crypto on OKX using the App version.
What Is a Crypto Deposit
A crypto deposit means transferring digital assets from another exchange or wallet into your OKX account.
You can think of it like a bank transfer:
- Person A gives Person B a bank account number
- Person B uses that number to transfer money into Person A’s account
Crypto deposits work the same way.
Instead of a bank account number, you use a blockchain deposit address.
Some cryptocurrencies also require an additional label such as:
- Memo
- Tag
- Comment
If these are missing when required, your deposit may fail.
Can You Deposit Crypto on OKX
Only accounts that have completed identity verification (KYC) can use the deposit function.
If your account is frozen, restricted, or under security review, deposit access may also be limited.
Please check your account status inside the OKX App.
Important Things to Check Before Depositing
Before sending crypto, always confirm these 3 things:
1. Token Name Must Match
For example:
- USDT must be sent as USDT
- BTC must be sent as BTC
Sending the wrong token may result in permanent asset loss.
2. Network Must Match
This is the most common mistake.
For example:
If you choose:
TRON (TRC20)
on OKX, then the sending platform must also use:
TRON (TRC20)
If one side uses Ethereum and the other uses TRON, your funds may be lost.
Important:
OKX currently does not support USDT deposits on the BSC network.
Do not deposit BSC-USDT to avoid asset loss.
3. Check Memo/Tag if Required
Some assets such as:
- XRP
- XLM
- EOS
require a Memo or Tag.
Missing or incorrect tags can cause deposit failure.
Always follow the exact instructions shown on the deposit page.
How to Deposit Crypto on OKX App
Follow these steps:
Step 1: Open the App
Open the OKX App
Click:
Assets → Deposit → Deposit Crypto
This will take you to the deposit page.
Step 2: Choose Token and Network
Select:
- The crypto you want to deposit
- The correct blockchain network
Example:
USDT → TRON (TRC20)
Make sure the withdrawal network from the sending platform matches exactly.
This is extremely important.
Step 3: Choose Deposit Account
You can choose where to receive the deposit:
Funding Account
Used for:
- Deposits
- Withdrawals
- Earn products
- Internal transfers
Trading Account
Used for:
- Spot trading
- Futures trading
- Margin trading
Choose the account based on your needs.
Most users usually deposit to the Funding Account first.
Step 4: Copy Deposit Address
You now have two options:
Option 1: Copy Address
Copy the deposit address and paste it into the sending platform.
Option 2: Scan QR Code
Use another wallet or exchange App to scan the QR code directly.
This helps reduce address input mistakes.
Always double-check the first and last characters of the address.
Step 5: Check Deposit Progress
After the transfer is sent:
Go to:
Assets → Bills → Assets
Here you can track:
- Pending deposit
- Blockchain confirmation progress
- Final credited amount
Blockchain confirmation time depends on network congestion and the specific token.
Some deposits arrive within minutes, others may take longer.
Common Reasons Deposits Do Not Arrive
If your deposit is delayed, the most common reasons are:
- Wrong network selected
- Wrong token sent
- Missing Memo/Tag
- Deposit below minimum amount
- Blockchain confirmation delay
- Sending unsupported assets (such as BSC-USDT)
Always check these first before contacting